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In these terms and conditions, “we” “us” and “our” refers to My Vision EYEWARE INC. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.
We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change.
The Extent Permitted By Law, My Vision Specifically Disclaims Any Responsibility Or Liability To Any Person Or Entity For Any Loss, Damage (Whether Actual, Consequential, Punitive Or Otherwise), Injury, Death, Claim, Liability Or Other Cause Of Any Kind Or Character (Including, Without Limitation, Damages For Lost Business, Lost Profits, Lost Data, Or Business Interruption) Based Upon Or Resulting From Any Opinion, Advice, Information, Statement Or Other Submissions Made Or Displayed On, Or Use Of, The Website (Including, Without Limitation, Any User Of The Website). To The Fullest Extent Permissible Pursuant To Applicable Law, My Vision Is Not Responsible Or Liable For Any Direct, Indirect, Incidental, Consequential, Special, Economic, Exemplary, Punitive Or Other Damages Under Any Contract, Negligence, Strict Liability Or Other Theory Arising Out Of Or Relating In Any Way, Directly Or Indirectly, To: (A) The Website (Including The Website And All Materials, Video Streams, Information, Products, Services, Social Distribution, Third Party Interactions, Mobile Features, User Content, And Other Content Contained On And/or Obtained Through The Website); (B) Any Action Taken In Connection With An Investigation By My Vision Or Law Enforcement Authorities Regarding Your Use Of The Website; (C) Any Action Taken In Connection With Copyright Or Other Intellectual Property Owners; (D) Any Errors Or Omissions In Technical Operation Of The Website; Or (E) Any Damage To Any User’s Device, Hardware, Device Software, Or Other Equipment Or Technology Including, Without Limitation, Damage From Any Security Breach Or From Any Virus, Bugs, Tampering, Fraud, Error, Omission, Interruption, Defect, Delay In Operation Or Transmission, Computer Line Or Network Failure Or Any Other Technical Or Other Malfunction, Even If Foreseeable Or Even If My Vision Has Been Advised Of The Possibility Of Such Damages Whether In An Action Of Contract, Negligence, Strict Liability Tort (Including, Without Limitation, Whether Caused In Whole Or In Part By Negligence, Acts Of God, Telecommunications Failure, Or Destruction Of The Website). Without Limiting The Foregoing, You Specifically Acknowledge And Agree That My Vision Will Not Be Liable For Any Defamatory, Offensive Or Illegal Conduct Of Any User Of The Website. Some States Do Not Allow The Exclusion Or Limitation Of Incidental Or Consequential Damages, So The Above Limitation Or Exclusion May Not Apply To You.
We reserve the right to cancel and refund any order that, in our sole discretion, appears to be generated by unauthorized resellers or any other individuals or entities attempting to engage in unauthorized bulk purchases or other fraudulent activities. In the event of such cancellation, we will issue a refund to the original payment method used for the total amount charged, including any packaging and postage charges. We may notify you of the cancellation and the reason for it, but we are not obligated to provide any additional information or engage in further communication regarding the matter. Customers who believe their order was mistakenly canceled due to suspected unauthorized reseller activity or fraudulent sale may contact My Vision’s customer support to request further review of the cancellation. If we elect to do so, we will investigate such requests and, if appropriate, may reinstate the order or provide an alternative solution at our discretion.
Subject to the requirements, limitations, disclaimers and exclusions set forth in this Limited Warranty, My Vision provides a limited guarantee against defects:
My Vision will offer a repair or replacement (at My Vision’s option and where possible) for genuine My Vision products exhibiting a manufacturing or material defect during the warranty periods described above.
Glasses (Sunnies and Prescription)
This Limited Warranty does not cover claims or damage caused by the following:
This Limited Warranty does not cover glasses that were not purchased directly from My Vision. For example, purchases made at third party retail stores are not covered under this Limited Warranty. Please contact the retailer directly in relation to any such claims.
Warranty service for scratches on prescription glasses only: Provided you contact Customer Service within 30 days of receipt of your glasses, My Vision will provide a replacement for prescription lenses that are scratched upon receipt from My Vision, in accordance with the procedure below.
Jewelry
This warranty does not cover claims or damage caused by the following:
For manufacturing and material defects, contact My Vision Customer Service via info@myvision. In the subject line, please include “Warranty” followed by your Order Number. In the email, please provide a description of the issue and a picture of the product, including the damage or defect.
For Australian customers, the business address for warranty claims is:
Acclime Australia
PO Box 374
FLINDERS LANE VIC 8009
My Vision Customer Service will review the request and decide whether this Limited Warranty applies. My Vision may ask you to provide further information or photographs to assist us to process your warranty claim or to post the damaged product to My Vision. If your product is covered by this Limited Warranty, My Vision will provide a replacement product less any applicable costs. If My Vision determines it is not covered, we will notify you by email. You are solely responsible for any expenses of claiming the Limited Warranty (if any), unless agreed in writing by My Vision at its sole discretion.
In some cases, we may determine that your glasses need to be replaced, but no longer carry the original style of glasses in stock. In these circumstances, we will replace your glasses with a frame of equal or lesser value.
To the extent permitted by law, this warranty is exclusive and in lieu of any other warranty, written or oral, including but not limited to any express warranty of merchantability or fitness for a particular purpose. The duration of any implied warranties, including any implied warranty of merchantability or fitness for a particular purpose, is expressly limited to this warranty period. Your exclusive remedy for breach of this warranty or of any implied warranty or of any other obligation arising by operation of law or otherwise shall be limited as specified herein to repair or replacement, at our sole option. Responsibility for incidental or consequential damages is expressly excluded.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Contact info@myvision for more information.
This Limited Warranty is given by:
My Vision Eyeware, Inc.]
Email: info@myvision
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